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Getting Help from Technical Support

 


 

Free Tech Support

Should you have any questions, comments or ideas on adding new possibilities and/or changing the product's functions, contact us at support@componentace.com easily.

 

We consider any ideas and we may take them into account while creating new versions of our products.

 

If you encountered a problem, please, inform us about the following:

 

  • Product name and version
  • Compiler information: Delphi or C++ Builder, Version, Edition, Service Pack
  • Environmental information: your OS and Service Pack
  • Description of your problem (as much information as possible to retrieve the problem).
  • Attach a test project where the problem could be reproduced (it helps us to solve your issue as soon as possible)
  •  

    Typically ComponentAce Support Team answer messages in 24 hours, but depending on singularity and difficulty of your question it may take a bit longer.

     

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