All customers receive free minor upgrades (i.e. upgrades like from 4.70 to 4.80 version) of ComponentAce products.
These upgrades are available for download from our site, just download and reinstall the product.
Minor upgrades primarily include bug fixes, but some enhancements may also be included in a minor upgrade.
Major upgrades (i.e. upgrades like from 3.xx to 4.xx version) include bug fixes as well as significant enhancements in functionality.
Major upgrades are always free of charge for any customer within 6 months since the date of the purchase.
In other cases some of the major upgrades may be available for Premium Support subscribers only or
will require additional upgrade charge.
Major upgrades are available for download from our site, just download and reinstall the product.
If you want to order the major upgrade,
please contact our
Our customers always can upgrade to get source code or to get additional developer license at any time.
If you would like to order the license upgrade, please contact our
Premium Support Subscription
The Premium Support is designed to provide our customers with priority technical support and
significant cost savings on major upgrades.
It is the most cost-effective way to ensure that you always have access to the highest
level of technical support and to the latest major releases of our products.
We made three requests of the technical support personnel and despite the fact that these were all implementation questions (not bugs in their software) we received support within 24 hours. It is rare to get such good customer support these days and I really appreciate everything ComponentAce has done for us.